|
Goal
Express ideas in organized, concise messages. Increase your ability
to influence others and build relationships.
Objectives
- Get to the point quickly
- Craft clear, convincing explanations using a simple and effective
framework
- Connect ideas with purposeful transitions so that listeners
can follow main points
- Use both assertive and responsive language for balanced communication
- Speak about difficult issues with increased confidence and
skill
Methodology
Presentation, brainstorming, discussions, role plays and impromptu
speaking exercises; group and pair activities
Enrollment
Up to 12 participants
Scheduling
2-day workshop
Materials
LinguaTec Communicating Clearly and Assertively training
manual
What You Learn
Clear Communication
- Explore the role of culture in communication
- Use the "Rule of Three" to organize ideas quickly
- Get to the point by condensing background information
- Use a simple and effective framework to initiate discussions
about difficult issues
- Use connectors and language labels to increase the clarity
of your message
Assertive and Responsive Communication
- Assess individual communication style
- Distinguish assertive, aggressive, responsive, and passive
communication styles
- Use assertive and responsive techniques to make discussions
more productive
- Develop strategies for responding to aggressive, rude, or
manipulative behavior
What Others Say
"This course was very good. It helped me get to the
main point and state my ideas clearly." A.T., Customer
Service,KLA- Tencor
"Best class I have ever taken in English. Very effective
and well organized." J.Z., Integration Engineer, Proxim
"It's an exciting course and gave me a lot of knowledge
about speaking directly. It was very clear and to-the-point."
Y.X., Quality Engineer, Proteus
|
