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Goal
Maximize the effectiveness of e-mail as a tool for clear communication.
Focus on targeting the audience, getting to the point, and developing
a professional e-mail style.
Objectives
- Determine whether e-mail is the best way to deliver the message
- Organize ideas and get to the point using a quick and easy
model
- Write clear and concise text
- Adjust the message content and style for the audience
- Format information into easy-to-read paragraphs
- Apply guidelines of e-mail etiquette
Methodology
Presentation, discussion, and interactive exercises that include
work-related writing assignments, error analysis and writing critiques
Enrollment
Up to 12 participants
Scheduling
4-hourworkshop
Materials
LinguaTec Effective E-mail Writing training manual
What You Learn
Organization
- Follow an easy model for writing short messages
- Mind-map ideas quickly for longer messages
- Connect ideas with effective transitions
Style
- Learn the dos and don’ts of e-mail writing
- Use the right degree of informality or formality
- Recognize the difference between informal and careless writing
- Develop a positive and tactful tone
- Choose words that are audience-friendly
- Check your messages for conciseness and clarity
Structure and Grammar
- Avoid run-on sentences and sentence fragments
- Troubleshoot grammatical errors
- Make the best use of punctuation
What Others Say
"The program was one of the best I have attended. It
definitely gave me a new perspective on putting firm thoughts
and ideas in the form of an effective e-mail." S.M.,
Informatica
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