Communicating Clearly and Assertively

Goal

Express ideas in organized, concise messages. Increase your ability to influence others and build relationships.

Objectives

• Get to the point quickly
• Craft clear, convincing explanations using a simple and effective framework
• Connect ideas with purposeful transitions so that listeners can follow main points
• Use both assertive and responsive language for balanced communication
• Speak about difficult issues with increased confidence and skill

Methodology

Presentation, brainstorming, discussions, role plays and impromptu speaking exercises, group and pair activities

Enrollment

4 - 8 participants

Scheduling

2-day workshop

Materials

LinguaTec Communicating Clearly and Assertively training manual

What You Learn

Clear Communication

• Explore the role of culture in communication
• Use the "Rule of Three" to organize ideas quickly
• Get to the point by condensing background information
• Use a simple and effective framework to initiate discussions about difficult issues
• Use connectors and language labels to increase the clarity of your message

Assertive and Responsive Communication

• Assess individual communication style
• Distinguish assertive, aggressive, responsive, and passive communication styles
• Use assertive and responsive techniques to make discussions more productive
• Develop strategies for responding to aggressive, rude, or manipulative behavior